[Ben Jablow, VP of Alliances at Postal, and Daniel Cross, Director of Business Development at Verse uncover an omnichannel approach to getting creative with lead engagement.] If you’re in sales or marketing, you’re most...
Most companies don’t have the combination of omnichannel communication, AI-driven software and focused staff it takes to connect and engage with leads at scale 24/7, while maximizing lead conversion.
Our approach combines 2-way text and omnichannel communications, an AI-driven platform for managing, qualifying, and nurturing leads, and a team of highly trained human concierges. We respond authentically to all leads within 5 minutes, 24/7, and re-engage at exactly the right moments.
Verse is focused exclusively on lead conversion, and we’re typically 85% more effective than other methods.
Fast, easy onboarding.
Our onboarding team will collaborate with you to create customized scripting to support your brand voice and sales process in our AI and concierge-driven conversations. You can be up and running in days, not weeks or months.
Human touch at the right moments.
When a lead engages, a Verse concierge will smoothly take over the conversation via text. Or by phone or email, if the lead prefers.
Intelligent, AI-driven nurturing.
If a lead is qualified, but not yet ready to buy, we put it into a nurturing and reactivation campaign and recontact them at a time of their choosing.
We’ll connect with your leads 24/7.
You direct your new leads to us. We’ll respond to all of them within five minutes, 24/7, with authentic, two-way text communications supported by AI, with trained concierges standing by. (We will also re-qualify and reheat your stale leads.)
Hand-off qualified leads to your team.
Qualified leads can be instantly live-transferred to your sales team, or we can book an appointment.
We don’t give up.
If a lead is unresponsive, we use intelligent AI to nurture them for up to 6 months, which also monitors for signs of engagement. When a lead re-engages, a live Verse concierge will step in immediately to answer questions and qualify. If a lead is unresponsive after 6 months, it’s purged.