[Case Study] Verse boosted University of the Pacific’s live lead qualification rate to 71%

[Case Study] Verse boosted University of the Pacific’s live lead qualification rate to 71% Featured Image

The Verse Touch

University of the Pacific is top of the line when it comes to higher education, but when it came to contacting live leads they needed a little help (especially outside of traditional business hours). Have no fear, Verse is here! Here’s what we did:

  • Boosted qualified conversations with interested students
  • Increased response rate for prospective student inquiries
  • Schedule virtual appointments for prospective graduate students with the admissions team

The Results

Verse provided University of the Pacific’s graduate programs 24/7 coverage and instant live lead response. 67% of all leads actively engaged with a Verse representative, and 71% of those active leads led to a hand-off with a Pacific admissions representative through either a live phone transfer or a future zoom 1:1 admission appointment. Our team also helped instantly engage 43% of their leads that were coming in outside of traditional business hours.

See Verse in Action

This REAL conversation between our Verse concierge team and a lead generated and sent to us from University of the Pacific. Personal info has been anonymized.

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