We’ve just released the Rate Conversation feature – allowing you to take part in optimizing the scripts of both our automations and concierges.

Known for our commitment to constant and never-ending improvement, we’ve refined our system over the span of 1,000,000 conversations! Now your input can have a direct impact on the continued evolution of the Verse platform.

As you may already know, we use a cutting edge blend of automation, human response, and inbound call answering. 24/7. 365. With the options for long-term nurture. In short, we’re bridging the gap between sales and marketing by qualifying leads through genuine conversations and efficient workflows.

However, in order to achieve this mix of quality and quantity, we’re building systems that will utilize machine learning, automation, and smart cadences. Basically, our systems will become even more efficient and quick at identifying who’s a qualified lead vs. the clients who aren’t worth your time. Automated scripts will increasingly illicit more consistent engagement from your leads. This same automation will play a role in streamlining the simpler exchanges – thereby freeing up our trained concierges to have more meaningful conversations with those leads.

Human expertise and technology are paving the way towards optimizing the how, the what, and the when of lead follow up.

For instance, this principle is something that we’re already leveraging with our long-term nurture cadence. Verse Nurture is a follow up is designed to engage with leads over the span of 6 months, curtailing the possibility of your leads slipping through the cracks. Most importantly, this long term engagement has given us the chance to hone in on increases in engagement rate.


Rate Conversation

Firstly, this feature provides yet another avenue to react and respond to customer feedback! We value your insight so this kind of transparency and responsiveness is already something that we practice via our Success Team or even our Mastermind Community. The latter of which functions as both resource and community platform.

So with Rate conversation, you can grade conversations of any lead that we’ve qualified or unqualified. Also, you have the option of providing any additional comment. It’s this level of direct and honest feedback that will aid us in refining and even personalizing the way we engage with your leads.

Rather than waiting for a million more conversations, you can help expedite our next leap in efficiency with a single click of a button.

To get started:


  • Access either the Qualified or Unqualified tab beneath the “My Leads” category
  • Select any one of the lead profiles shown
  • Scroll, and simply select the emoji that best reflects your satisfaction with the conversation.


And there you have it. Now get out there and and start making an impact on the world of lead engagement.